Return Policy

Returns

Returns are accepted only for 30 days from date of purchase. There is a 20% non-refundable restocking fee. Item must be in brand new condition and undamaged. Buyer must pay shipping charge to get item back to Christian Fabrication 122 South Street West Winfield, NY 13491. We reserve the right to not accept returns based on condition, damage or other conditions that would prevent us from reselling the item.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several items are exempt from being returned. All special order items are not able to be returned. To be sure the item you are interested in is available for returns please contact us before purchase at 315-822-0095 or Sales@christianfab.com

Additional non-returnable items not limited to:

  • Used equipment
  • Gusmer equipment & parts
  • Spray foam proportioners
  • Generators
  • Air compressors
  • Air dryers
  • Spray foam rigs
  • Spray foam chemical
  • Custom fabricated parts & equipment

To complete your return, we require a receipt or proof of purchase. We also require that you obtain an RMA (Return Materials Authorization) number from Christian Fabrication prior to return of item. Any item returned without an RMA may not be accepted.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your account with us, within 15 days.

Exchanges

Item exchange for non-special order items do not require a restocking fee. Buyer must pay all postage required for exchange. For approval on exchanges please send us an email at Sales@christianfab.com or call at 315.822.0095 to obtain an RMA and send your item to: 122 South Street West Winfield, NY United States 13491.

Shipping

To return your product, you should mail your product to: 122 South Street West Winfield, NY United States 13491.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

On all return shipping, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.